The collaboration process with Stermedia begins by understanding the client’s needs and moves through successive stages, culminating in signing an agreement and starting the project. This guide details each step of the process.
1. Initial Contact
You can reach us via:
- Website contact form – https://stermedia.ai/contact/
- Email – [email protected]
- Direct phone call – +48 71 700 02 77
- WhatsApp message – https://wa.me/message/4A4UA5K2VBQRE1
You can visit our main office in Wrocław or our branches in the US and Saudi Arabia, or meet us at business events like:
Important: Please contact us at least 24 hours before your visit so we can make the necessary arrangements.
2. Preliminary Needs Assessment
After initial contact, we determine:
- Whether you require a Team Extension service (providing IT specialists).
- Whether you seek support for a specific project.
At this stage, we aim to understand the client’s primary challenges and needs.
3. Signing an NDA
If information exchange involves sharing confidential data, we propose signing a Non-Disclosure Agreement (NDA). This is a critical step before moving on to more detailed discussions.
4. Next Steps in Collaboration
Depending on the type of collaboration, the process continues as follows:
Option 1: Team Extension
For clients needing team extension, the sales representative conducts a detailed discussion to outline key requirements. Below is a list of key questions we ask during this conversation to accurately define the client’s needs and match specialists to project requirements:
- What skills are needed? (e.g., front-end React, Angular)
- What libraries and tools will be used?
- What is the desired duration of the collaboration?
- What is the preferred start date?
- What level of English proficiency is required? (e.g., A1–C1)
- What are the expected financial terms for the specialist? (salary range)
Additionally, we offer support in situations where the client faces challenges in assessing the technical aspects of collaboration. Leveraging our expertise beyond standard HR services, we can perform code reviews and provide recommendations tailored to the project, setting us apart in the market.
Option 2: Dedicated Project Management
For project-based collaborations, the sales representative conducts detailed consultations, gathering answers to the following questions:
- What is your exact business need? What problem are you trying to solve?
- What should the final product be? (e.g., an application, report, API, model, or consultation)
- What is the estimated budget for the project?
- Do you have a preferred team size in mind? How large of a team do you plan to hire?
- What is most important for you? (deadline, cost, quality)
- What is your decision-making process for selecting a provider? Who makes the decisions, and what is the timeframe?
- Are there any specific technologies you prefer for this project?
These questions help us define the project scope.
Based on the responses, the sales representative moves to the next discussion phase, focusing on:
- Budget feasibility assessment – If you know your budget, we help determine what solutions can be implemented within it.
- Clarifying business goals and project scope – If you know your goals but require assistance refining the scope, a Stermedia representative joins the meeting to provide technical support.
- Technical discussion organization – At an advanced discussion stage, we arrange a technical meeting with Stermedia experts for you.
- Project feasibility verification – If there are doubts about feasibility, the sales representative and technical experts evaluate the project’s viability and decide on the next steps.
- Defining goals, scope, and budget – We assist you in transitioning from business goals to a detailed project scope and budget estimation.
- Detailed cost estimation – Once the project scope is defined, we estimate the project’s cost.
- Competency verification meeting – If additional technical verification is required, we organize a meeting to evaluate the necessary competencies.
5. Offer Presentation
Based on the information gathered, we prepare a tailored offer:
Team Extension
The offer includes:
- Profiles of recommended specialists
- Cooperation proposal (e.g., hourly rates)
Dedicated Project Management
The offer includes:
- Project scope
- Cost estimation
- Implementation schedule
We review the offer with the client in a meeting and make adjustments if necessary.
6. Agreement Signing
Once the offer is accepted, we proceed with preparing the agreement, ensuring that all key terms are clearly defined. The details of the agreement are then discussed during a meeting, allowing both parties to clarify any outstanding points and make necessary adjustments. After reaching a mutual understanding and signing the agreement, we officially begin the project implementation, following the agreed schedule and scope.
7. Collaboration Kick-off
We commence the project as per the agreed schedule and scope.
- For Team Extension, we ensure continuous collaboration and organize the work of provided specialists.
- For comprehensive projects, we follow a structured implementation process, working closely with the client.
Conclusion
The collaboration process with Stermedia combines an in-depth understanding of client needs, professionalism, and flexibility. Our goal is to provide solutions that not only meet but exceed the expectations of our business partners.
